Position Overview

We are seeking a highly organized and detail-oriented Administrative Assistant to support the General Manager/Owner and Quality Assurance Manager. This is a newly created administrative role with a strong emphasis on math, reading comprehension, research, and accuracy.

This position is ideal for someone who enjoys working with numbers, specifications, spreadsheets, and detailed documentation. If you do not like math or working through technical information, this role will not be a good fit.

Key Responsibilities

• Provide administrative support to the General Manager/Owner and Quality Assurance Manager
• Review specifications and blueprints to extract accurate information for quotes
• Prepare and manage quotes, including calculations and data verification
• Research specifications and organize information across multiple documents
• Work with Quality Assurance documentation and records
• Maintain and update Excel spreadsheets, including formulas and multiple worksheets
• Communicate professionally with customers via phone and email
• Answer and manage a multi-line phone system
• Perform filing (electronic and physical) and document management
• Support multiple departments and assist with tasks as needed

Required Skills & Qualifications

Math & Technical Skills (Critical for Success)

• Strong math skills required
  • High school-level Algebra and Geometry
  • Ability to review specs, blueprints, and calculations accurately
• Ability to work through multiple specifications and decipher the correct information for quotes
• Exceptional attention to detail and accuracy

Communication & Language

• Fluent in English (speaking, reading, and writing required)
• Strong reading comprehension
• Strong written and verbal communication skills
• Proper grammar and professional email communication

Administrative & Computer Skills

• Highly organized with strong time-management skills
• Proficient in Microsoft Office:
  • Excel (strong emphasis): multiple spreadsheets, formulas, data organization
  • Word, Outlook, PowerPoint
• Experience or comfort working with ERP systems
• Filing and document management
• Professional customer service skills
• Multi-line phone etiquette

Ideal Candidate Traits

• Detail-oriented and dependable
• Strong sense of responsibility and good attendance
• Eager to learn and adaptable in a growing role
• Comfortable working with multiple departments
• Willing to assist where needed and handle a variety of tasks

Education & Experience

• No college degree required
• Administrative, office, or customer service experience preferred